## **Supplier Portal & Project Workflow**

### Clarity. Efficiency. No Guesswork.

### **Streamline Your Manufacturing Projects with Trustbridge's Supplier Portal and Workflow Tools**

Once you’re part of the Trustbridge supplier network, you’ll experience a smarter, more focused way to receive, review, and execute manufacturing projects. Our streamlined **Supplier Portal & Project Workflow** gives you everything you need to quote accurately, produce confidently, and stay aligned with customer expectations — without chasing down info or navigating clunky platforms.  
This is **not** a free-for-all job board. We send you only the work that fits your shop, and our team stays involved to ensure a smooth experience from quote to delivery.

### **How the Supplier Workflow Works**

### ### **Project Matching**

We match you to opportunities based on your capabilities, capacity, location, certifications, and past performance.

**You’ll receive:**

- A project brief with key requirements
- Part quantity and timeline
- CAD files and drawings (STEP + PDF)
- Material and finish specifications
- Any inspection or documentation requirements

Only 2–4 suppliers are typically invited to quote a given project — **you won’t be competing with 20 shops**.

### ### **Quoting**

You can submit quotes directly through the Trustbridge supplier portal or by replying via email, depending on your preference.

**Your quote should include:**

- Price (per part or total project)
- Lead time (in business days from PO)
- Shipping costs (if applicable)
- Any assumptions or exceptions
- Optional: Material certs or QC cost breakdowns

Quotes are reviewed by our internal engineering and sourcing team before being presented to the customer. If clarifications are needed, we’ll reach out directly.

### ### **Award & Project Kickoff**

If your quote is accepted, you’ll receive a Purchase Order (PO) and a formal kickoff message confirming:

- Final file versions
- Approved materials and finishes
- Ship-to address
- Documentation requirements
- Payment terms and schedule

We expect suppliers to acknowledge POs within 1 business day.

### **Production & Communication**

We ask that you provide regular status updates, especially for projects with tight deadlines or multiple stages.

**What we appreciate during production:**

- Midway updates or milestone completions
- Advance notice of any delays
- Photos of in-progress or finished parts (optional but appreciated)
- Questions routed through our engineering team if needed

We’re not micro-managers, but we do stay close to projects to ensure a positive experience for both customer and supplier.

### ### **Shipping & Documentation**

When production is complete, you’ll ship parts per the instructions provided — either directly to the customer or via a Trustbridge consolidation facility.

**Before or at shipment, we may require:**

- Packing slip with PO reference
- Inspection data (as requested in advance)
- Material certs (for regulated industries)
- Photos of packaged parts (if needed for tracking or handoff)

Our team will confirm receipt and trigger the invoicing process.

### **Invoicing & Payment**

Invoicing is simple. Submit your invoice to our finance team with the PO reference once parts are shipped and accepted.

- Net payment terms are agreed upon in advance (typically Net 30–45)
- International suppliers can be paid via wire or Wise
- U.S. suppliers may opt for ACH or mailed check
- Questions about payment? We respond quickly to all finance inquiries

### **What the Supplier Portal Helps You Do**

While most communication is handled via email and shared project folders, your supplier portal gives you quick access to:

- Active and past project records
- Status of quotes and submitted files
- Your supplier profile and certifications
- Performance feedback (coming soon)
- Payment tracking and invoice history (coming soon)

If you prefer to quote and manage projects via email — that works too. We support both workflows depending on your comfort level.

### ### **What Makes Our Workflow Different**

**Curated Opportunities:** No spammy RFQs or projects that aren’t a fit

**One Point of Contact:** You’ll work with the same Trustbridge program manager for all project details

**Engineer-Filtered Jobs:** All projects are reviewed internally before you ever see them

**Fewer Quotes, Higher Close Rate:** Because we don’t overload suppliers, your chance of winning jobs is significantly higher

**Clean Deliverables:** You’ll always get the files and expectations needed to quote and execute confidently

**Efficient Communication:** We value your time and don’t expect you to chase answers or approvals

### **What We Expect from Suppliers**

We don’t expect perfection — but we do value:

- Fast, honest communication
- Reasonable lead time accuracy
- Transparency around capacity constraints
- Consistent quality and adherence to spec
- Documentation when requested

Our best suppliers view us as an extension of their sales and customer success teams. We return that partnership by routing better jobs, building long-term customer connections, and keeping things easy.